Using This Website Properly
This website is provided for the use of customers, schools and businesses seeking embroidery, printing, branding and corporate wear services in Mbombela and the wider Lowveld. You may browse the site, submit an enquiry, and review the information made available for service planning and order enquiries.
You must not use the site in a way that may damage it, interfere with its operation, or attempt unauthorised access to any part of it. Any misuse of the site, including the submission of false details or unlawful content, may result in access being restricted.
- Use the site only for lawful purposes.
- Do not interfere with the site, its forms, or its content.
- Do not submit false, misleading, or harmful information.
- Do not attempt unauthorised access to systems or records.
Information About Services And Orders
The website may include general information about logo digitising, embroidery, screen printing, sublimation printing, cap branding, bag branding, corporate wear supply, schoolwear branding, promotional gifts, name personalisation, mock-ups and bulk order packing. Service descriptions are provided to help you make an informed enquiry, but final specifications are confirmed only after review of your requirements.
Any pricing, timelines, stock availability, decoration method, or pack-out details shown or discussed through the enquiry process are subject to confirmation. Where a sample, mock-up or approval is requested, production will proceed only after the relevant details have been agreed. Lead times can vary depending on order size, garment type, artwork quality, and seasonal demand.
- All quotations are subject to final confirmation.
- Artwork may need adjustment before production starts.
- Bulk orders may require staged approvals and packing instructions.
- Delivery or collection times are estimates, not guarantees.
Artwork, Logos And Intellectual Property
All text, images, layouts, product descriptions and other content on this website are owned by or licensed to CK Embroideries or the operator of the site, Astros Marketing (Pty) Ltd, unless stated otherwise. You may not copy, reproduce, distribute or reuse site content without written permission.
Where you send a logo, name, artwork or brand mark for digitising or decoration, you confirm that you have the right to use it. We may refuse to process artwork that appears to infringe another party’s rights, or that is unsuitable for embroidery, print or garment application.
- Website content may not be reused without permission.
- You remain responsible for rights in any artwork you submit.
- We may decline unlawful, offensive or unsuitable material.
- Final production files may be stored for repeat orders and reference.
Approvals, Colours And Production Tolerances
Mock-ups, stitch layouts, print proofs and colour references are supplied to guide production, but slight variations may occur between screen display, fabric batch, thread selection and finished goods. This is normal in embroidery and printing work, especially on garments, caps, bags and gifts supplied in mixed batches.
By approving a mock-up or production sample, you accept that minor differences in shade, placement, size or finish may occur within normal production tolerances. In coastal humidity or during load-shedding related interruptions, drying times, curing and finishing can also affect schedule and appearance slightly.
- Colours may vary between screens and final goods.
- Minor size and placement differences may occur.
- Natural variations in fabric and thread are part of the process.
- Production continues according to the approved artwork and order notes.
Payments, Collections And Risk
Payment terms, deposit requirements and collection arrangements will be confirmed during the order process. Production may be paused until payment or a deposit has been received, where applicable. Goods collected or delivered are deemed accepted unless any issue is reported within a reasonable period after receipt.
Risk in the goods passes according to the agreed handover point, whether the order is collected from Riverside, Mbombela or sent to another area in the Lowveld. If an order is delayed because of inaccurate instructions, late approvals or changes after production has started, additional charges may apply.
- Orders may require a deposit before production starts.
- Collection and delivery must follow the agreed details.
- Additional costs may apply for changes after approval.
- Late payment may delay release of completed goods.
Liability, Law And Contact
To the fullest extent allowed by South African law, CK Embroideries and the site operator are not liable for indirect loss, loss of income, or any damage arising from misuse of the site, incorrect information supplied by a user, or circumstances beyond reasonable control. Nothing in these terms limits liability that cannot lawfully be excluded.
These terms are governed by the laws of South Africa. Any disputes arising from the use of this website or related enquiries will be dealt with under South African law. For questions about an enquiry, order or website matter, please use the enquiry form on our contact page.
- South African law applies to these terms.
- Use the contact form for website and order enquiries.
- We may update these terms without prior notice.
- Continued use of the site means you accept the current terms.